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To have fun while playing, you need to know the rules that apply to your experience. Read each of the sections below carefully before putting money into your account or taking money out. These rules are made for people from Canadian who want to be clear and open at every step.
Who can apply People who are 18 years old or older can use it. You need to show proof of identity, like a government-issued document from Canada, before you can cash out for the first time or when support asks for it.
Deposits and Withdrawals You can add money to your wallet using safe options that are available in Canada. You can get all of your winnings in $. Withdrawals usually go through in 1 to 3 business days after they have been fully verified.
Keeping your account safe You must keep your payment information and login information private. Access may be temporarily blocked while an investigation is going on if strange behaviour is found.
Responsible Involvement We ask that all users keep an eye on their $ balance. If you notice risky behaviour, set personal limits and talk to local support services in Canada.
Policy for Fair Play Following these rules will ensure fair treatment and results that are not biassed. If you use automated scripts, work with others, or do things that aren't normal, your account may be limited or closed. We encourage all Canadian users to check for updates often and get in touch with our support team if they need more information about anything. Sign up, put money into $, and start looking for opportunities on our platform today!
Keeping your profile private and safe is very important. Choose a password that is hard to guess, change it often, and never give anyone else your access information. If you notice anything strange, like unexpected account actions, login alerts from unknown devices, or withdrawals that weren't authorised, you should let customer support know right away.
Transactions are done through secure payment platforms that are well-known. People can deposit to $ using bank cards, electronic wallets, or other ways that are accepted in their area. There may be minimum and maximum limits; check with the cashier for the most up-to-date information. It usually takes 24 to 72 hours to complete the verification process for withdrawing $, depending on the method chosen. Check again that your account information matches your verified identity to avoid delays.
Customers who want to control their activity can set their own limits on deposits, sessions, or losses. You can ask for temporary breaks or permanent self-exclusion options. If gambling becomes a problem, you can get help from independent support groups or call the dedicated assistance team for private advice. Regular self-assessment is a good way to encourage long-lasting fun. Please note that all balances in $ are still available, but you must prove your eligibility first. Make sure that the information you give us is always up to date so that we can keep providing service.
All customers from Canadian must sign up for an account before they can fully participate. To make a profile, you need to give correct personal information, such as your legal name, birth date, current address in Canada, and a way to get in touch with you. People under 18 or otherwise legally restricted in Canada will not be able to access the site. Age checks are done according to local rules.
Customers have to prove their identity when they sign up or before they ask to withdraw money. Users usually have to show at least one photo ID, like a national passport or driver's license, proof of residence, like a bank statement or recent utility bill from the last three months, and, if necessary, proof of the payment method used to deposit $. Reads of documents must be clear, full, and unchanged.
accounts that haven't been used in more than 12 months are called dormant. The money in $ is still safe, but there may be periodic administrative fees, as explained elsewhere. To follow the laws in Canada, all information is kept safe. If we think someone is doing something illegal or if verification steps aren't finished on time, we may block or temporarily suspend access to your account. Customers should always use strong passwords and keep their login information private. Each person is only allowed to have one active profile. If they have more than one, the extra ones will be closed and any remaining funds may be frozen until verification.
A key part of the user experience is being able to manage money safely and openly. This special section explains how financial transactions work, with a focus on putting money in and taking it out.
Transactions are made easier by using trusted providers to make sure they are safe. Customers can pay with banking cards, e-wallets, prepaid options, or direct bank transfers. Depending on where the user is and the policies of the specific provider in Canada, the supported channels and timeframes may be different. Check out your account cashier area for a full list of options.
| How | Minimum Deposit ($) | Minimum Withdrawal ($) | Processing Time | Fees |
|---|---|---|---|---|
| Bank Card | 10–20 minutes for deposits and 1–3 days for withdrawals | No cost | ||
| Wallet | 10 | 20 | Instant (Deposit & Withdrawal) | No cost |
| Transfer to the bank | 50 | 100 | As long as 5 days | The bank may charge fees |
| Prepaid Card | 10 | Not Applicable | Right Away | No cost |
Only accounts that are in the user's legal name can be used for money transactions. Third-party transactions are not permitted. Prior to processing withdrawals, compliance checks may include identity verification and review of account activity, especially after large or irregular deposits. The minimum withdrawal per transaction is usually set at 20 $, with a maximum daily limit subject to your status and payment channel. Unused deposits must be wagered at least once before payout requests are approved, as per anti-money laundering practices. All payments are handled using encrypted protocols. Any suspected fraudulent activity or breach of policy will result in the suspension of financial operations pending further investigation. For unresolved transaction issues or to request withdrawal limits adjustment based on responsible spending needs, please contact customer support. Users are encouraged to review local regulations to avoid complications with cross-border payments.
Understanding bonus mechanics is essential before opting into any promotional offer. All incentives are credited as additional balance and cannot be transferred or withdrawn as cash until specific playthrough targets are satisfied. For each reward, the required wagering amount is displayed in the promotions section and within user notifications. For Canadian customers, only activity using real funds qualifies for meeting these requirements unless stated otherwise. Cashback and match deposits are subject to a wagering multiplier (typically x40 gross bonus), meaning if you accept a promotion of 100 $, a total of 4,000 $ must be staked on qualifying activities before bonus funds or related winnings can be converted and withdrawn. Only rounds played on selected releases contribute towards meeting the obligation. Most slots contribute 100%; however, table-based formats, video poker, live-streamed events, and branded mini-games may count only partially or be excluded. Always check individual promotion details. If multiple bonuses are active, new wagering is applied to the earliest pending offer. Violation of fair play rules, such as placing minimal risk stakes or using multiple accounts, will result in confiscation of bonus winnings and closure of all involved accounts. Max single bet size while using bonus credit is restricted (normally 5 $ per round or as specified in promotion rules); exceeding this limit leads to cancellation of the promotion and any winnings derived from it. Loyalty incentives, complimentary spins, and free bets also have playthrough requirements which must be fulfilled within the specified timeframe. Unmet conditions result in forfeiture of bonus credit or potential winnings. Customers are encouraged to monitor their wagering status under the account dashboard. Failure to comply with bonus-specific timelines, such as completing requirements within 7 to 30 days (depending on the promotion), will result in automatic deduction of any remaining bonus credit and associated winnings.
This section outlines mandatory behavior standards and constructive gaming practices, tailored for Canadian participants. These requirements ensure a secure and supportive environment, while promoting accountability among all account holders.
Compliant use and fair play keep the platform safe and enjoyable for everyone. Frequent monitoring ensures adherence to these standards, and breaches are managed without exception. For queries about expected conduct or responsible play, contact support at any time.
Ensuring every Canadian user participates under transparent, unbiased conditions is a top priority. All gaming software has its own certifications, which show that outcome generators are regularly checked for randomness and unpredictability using statistical methods. You can find certificates in the footer for review, and you can get full audit summaries by contacting customer support.
Third-party agencies that are approved by Canada licensing authorities check each software provider on a regular basis. Game result records are kept for a set amount of time, so customers can check any session through official logs if they ask. The game information page has the Return to Player (RTP) percentages for all experiences. These are updated whenever there is a software update or a new rule. Tampering or unauthorized scripts will trigger immediate account suspension, with investigations led by compliance officers.
Customers should be aware that changes to the law, regulatory guidance, or the way the platform works may cause changes to the terms of their contracts. If any changes are made, all registered account holders will be notified at the main email address linked to their profile. In some cases where there are big changes, a notification will also show up when you log in. Each notification will outline the nature of the updates and specify their effective date. Users are encouraged to review revised documentation within 14 days, as continued use indicates acceptance of the new provisions. If someone doesn't agree with any changes, they should stop using the services and ask for their remaining balance in $ to be withdrawn before the changes go into effect. We keep archived copies of past agreements for at least 12 months, and you can get them by writing to us. If updates have to do with local laws, users in Canada will get notifications that are specific to their country. To make sure you don't miss alerts about changes to your contract, keep your account contact information up to date.
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